Terms & Conditions

Payment for services provided by AriaByte is due upfront. Installment-based arrangements may be agreed on a case-by-case basis. All invoices are payable within thirty days of the invoice date unless otherwise agreed in writing.

Unless otherwise agreed, all solutions, algorithms, and technologies developed by AriaByte remain the intellectual property of AriaByte. Client data remains the property of the client. The client grants AriaByte a non-exclusive, worldwide, royalty-free license to use its trademarks, service marks, and trade names for the purpose of performing the agreed services.

Both parties commit to maintaining strict confidentiality over all data and information exchanged during the engagement. Neither party may disclose confidential information without the prior written consent of the other.

AriaByte upholds high standards of data protection and takes appropriate precautions to safeguard client data. Personal data is processed in accordance with applicable data protection law.

In the event of late payment, an interest rate of ten percent is applied from the invoice due date without prior notice. This applies reciprocally to both parties. If not specified in an agreement, statutory interest applies from the thirty-first day after the invoice due date.

AriaByte retains ownership of any product or solution delivered until the corresponding invoice has been paid in full.

Ownership and risk transfer to the client upon delivery, or upon the completion of the service. Specifics are defined in the individual engagement agreement.

Cancellation and return conditions are defined in the individual engagement agreement.

If a delivered solution is found to be defective, AriaByte will review the matter and propose remedies in line with the terms of the individual engagement agreement.

Any dispute arising from this agreement is settled in the courts of Brussels and governed by Belgian law.

AriaByte's liability under any engagement is limited to the value of the corresponding contract. Exceptions, if any, are defined in the individual engagement terms.

AriaByte collects personal data for the purposes of order processing, service delivery, and marketing. Data retention practices comply with applicable data protection regulations.

These terms become binding once the client has acknowledged and accepted them prior to the start of an engagement. Acceptance may be given by signature, by checking an 'I accept' box for online transactions, or by any other documented means of agreement.

Specific service levels, including response times, uptime guarantees, and other operational metrics, are defined in the individual engagement agreement.

AriaByte may periodically update or modify its services. Clients will be notified of any significant change that may affect their use of the service.

Either party reserves the right to terminate the agreement under the conditions defined in the individual engagement agreement. Upon termination, the client remains responsible for paying for all services rendered up to the date of termination.

Neither party is liable for any failure or delay in performance caused by circumstances beyond reasonable control, including but not limited to acts of nature, government action, flooding, fire, earthquakes, civil unrest, terrorism, labor disputes, or internet service failures.

This agreement constitutes the entire understanding between the parties and supersedes all prior agreements, proposals, or representations, whether written or oral, concerning the same subject matter.